PRIVACY POLICY
This Privacy Policy for “FLASH” LLC (“we,” “us,” or “our”), describes how and why we might
access, collect, store, use, and/or share (“process”) your personal information when you use our
services (“Services”).
ABOUT “FLASHMOBILE.” AND HOW WE USE YOUR INFORMATION
What is “FLASHMobile.”?
• “FLASHMobile.” is the official loyalty program of “FLASH” LLC.
• The “FLASHMobile.” App allows users to manage their loyalty accounts and access
various features 24/7.
What Can You Do With “FLASHMobile.”?
Through the app, eligible users can:
✔ Check account details (accumulated points & discount status).
✔ View fuel prices at participating stations.
✔ Find Express Shop locations (store addresses).
✔ Locate Express Charge stations for electric vehicles.
✔ Get filling station addresses.
✔ Stay updated on news & promotions.
How Else Can You Engage With Us?
You may also interact with us through:
• Sales & purchases
• Marketing communications
• Participation in events & promotions
Have Questions or Concerns?
• This Privacy Policy explains your rights and choices regarding your personal information.
• We are responsible for determining how your personal data is processed.
• If you do not agree with our policies, please do not use our Services.
• For further inquiries, contact us at: support@flashpetrol.am.
SUMMARY OF KEY POINTS
This summary highlights the key aspects of our Privacy Policy.
What Personal Information Do We Process?
When you use our Services, we may process personal information based on your interactions,
choices, and the features you use. Learn more about the personal information you disclose to us.
Do We Process Sensitive Personal Information?
We do not process sensitive personal information, such as racial or ethnic origin, sexual
orientation, or religious beliefs, even if such data is considered “special” in certain jurisdictions.
Do We Collect Information from Third Parties?
No, we do not collect information from third parties.
How Do We Process Your Information?
We process personal information to provide, improve, and manage our Services, ensure security,
prevent fraud, and comply with legal requirements. In some cases, we may process your data with
your consent. Learn more about how we process your information.
When and With Whom Do We Share Personal Information?
We may share personal information in specific situations and with designated third parties. Learn
more about data sharing.
What Are Your Privacy Rights?
Your privacy rights depend on your geographical location and applicable laws. Learn more about
your rights.
How Can You Exercise Your Rights?
You can submit a data subject access request or contact us directly to exercise your rights. We will
review and act upon requests in compliance with data protection laws.
Want to Learn More?
For detailed information, please review our full Privacy Policy.
WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
In Short: We collect personal information that you voluntarily provide to us.
What Information Do We Collect?
We collect personal information that you share when you:
• Register for our Services
• Express interest in our products or Services
• Participate in activities on our platform
• Contact us directly
Types of Personal Information We Collect:
The information we collect depends on your interactions with our Services and may include:
• Basic Identifiers: Names, usernames
• Contact Details: Phone numbers, email addresses, mailing addresses
• Authentication & Security: Passwords, contact or authentication data
• Billing & Payment Information: Billing addresses, debit/credit card numbers
• Payment Data: If you make a purchase, we may collect payment details such as your card
number and security code.
Do We Process Sensitive Information?
No, we do not process sensitive personal information.
Social Media Login Data:
If you register using a social media account (e.g., Facebook, X), we may collect certain profile
information from the provider. Learn more about how we handle social logins.
Application Data
If you use our application(s), we may collect additional information, provided you grant us access
or permission.
Types of Application Data We May Collect:
• Geolocation Information: We may request permission to track your location, either
continuously or while using the application, to provide location-based services. You can
adjust these permissions in your device settings.
• Mobile Device Access: We may request access to certain mobile features, such as SMS
messages, social media accounts, storage, and other functionalities. You can modify these
permissions in your device settings.
• Mobile Device Data: We automatically collect technical information about your device,
including:
Device ID, model, and manufacturer
Operating system, version, and system configuration
Application and device identification numbers
Browser type and version
Internet provider, mobile carrier, and IP address (or proxy server)
Phone network details and platform information
• Push Notifications: We may request permission to send push notifications related to your
account or app features. You can disable these in your device settings.
Why Do We Collect This Information?
This data helps us maintain security, troubleshoot issues, and improve our application’s
performance through internal analytics and reporting.
Accuracy of Personal Information
You are responsible for ensuring that all personal information you provide is accurate, complete,
and up to date. Please notify us of any changes.
Information Automatically Collected
In Short:
Certain information, such as your IP address and device details, is automatically collected when
you visit our Services.
What Information Do We Automatically Collect?
When you access, use, or navigate our Services, we automatically gather technical and usage-
related data. While this does not reveal your specific identity (such as name or contact details), it
may include:
• Device & Usage Data: IP address, browser type, operating system, language preferences,
referring URLs, device name, country, and usage patterns.
• Security & Performance Monitoring: System logs, error reports, and crash dumps.
• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to
collect data for analytics and service optimization.
Types of Automatically Collected Data:
• Log and Usage Data:
Service-related activity logs, including IP address, browser type, pages visited,
searches performed, and feature usage.
Device event information such as system activity and error reports.
• Device Data:
Information about your computer, phone, tablet, or other devices used to access our
Services.
May include IP address, device ID, browser type, hardware model, mobile carrier,
operating system, and system configuration details.
• Location Data:
We may collect approximate or precise location data based on your device settings.
GPS and similar technologies may be used to determine location via IP address.
You can opt out by disabling location services on your device, but this may limit
certain functionalities.
Why Do We Collect This Information?
This data is primarily used to ensure security, optimize service performance, and support internal
analytics and reporting.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data
Policy, including the Limited Use requirements.
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and manage our Services,
communicate with you, ensure security and fraud prevention, and comply with legal requirements.
Additionally, we may process your information for other purposes with your consent.
Reasons We Process Your Information:
• Account Management & Authentication:
We process your data to facilitate account creation, authentication, and management.
• Service Delivery & User Support:
We use your information to provide requested services, respond to inquiries, and resolve
issues.
• Order Fulfillment & Transactions:
If you make purchases, we process your information to handle payments, returns, and
exchanges.
• User-to-User Communications:
If you use features that allow communication with other users, we process your
information accordingly.
• Feedback & Engagement:
We may request feedback and contact you regarding your experience with our Services.
• Marketing & Promotional Communications:
If you opt-in, we may send you marketing materials. You can unsubscribe at any time.
See "What Are Your Privacy Rights?"
• Targeted Advertising:
Your information may be used to display personalized content and ads based on your
preferences and location.
• Security & Fraud Prevention:
We process your information to monitor for fraudulent activities and protect our Services.
• Service & Experience Improvement:
We analyze usage trends to improve our Services, marketing strategies, and user
experience.
• Marketing Campaign Analysis:
We evaluate the effectiveness of our marketing efforts to ensure they align with your
interests.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share personal information in specific situations, including business
transactions, use of third-party services, and interactions with affiliates.
Situations Where We May Share Your Information:
• Business Transfers:
If we engage in a merger, asset sale, financing, or acquisition, we may share or
transfer your information during negotiations or completion of the transaction.
• Google Maps Platform APIs:
We may share information with Google Maps APIs to provide location-based
services.
Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location.
Stored location data may be cached on your device, and you can revoke access at
any time.
Google Maps APIs may store and access cookies on your device.
• Affiliates:
We may share your information with affiliated entities, such as our parent company,
subsidiaries, joint ventures, or companies under common control.
Any affiliates must comply with this Privacy Policy.
• Offer Wall (Third-Party Advertisers):
Some of our applications may display an “offer wall” where third-party advertisers
provide virtual rewards in exchange for ad interactions.
Clicking on an offer wall redirects you to an external site outside of our application.
A unique identifier (such as your user ID) may be shared with the offer wall
provider to prevent fraud and ensure rewards are credited correctly.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: Yes, we may use cookies and similar tracking technologies to collect and store
information.
How Do We Use Tracking Technologies?
We use cookies, web beacons, and pixels to enhance user experience, improve security, prevent
crashes, fix bugs, save your preferences, and support basic site functions.
Third-Party and Service Provider Tracking
• Third parties and service providers may use tracking technologies for analytics and
advertising purposes.
• These technologies help manage and display advertisements tailored to your interests.
• Some may be used for sending abandoned shopping cart reminders (if applicable).
Google Analytics
• We may share data with Google Analytics to monitor and analyze how our Services are
used.
• To learn more about Google’s privacy practices, visit the Google Privacy & Terms page.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you register or log in using a social media account, we may access certain information
about you.
What Information Do We Receive?
When you choose to sign up or log in using a third-party social media account (e.g., Facebook, X),
we may receive profile details from the social media provider, including:
• Name
• Email address
• Friends list
• Profile picture
• Any other public information you share on that platform
How Do We Use This Information?
We will use the received data only for purposes outlined in this Privacy Policy or as otherwise
communicated to you within our Services.
Important Considerations:
• We do not control and are not responsible for how social media providers handle your
personal data.
• We strongly recommend reviewing the privacy policies of your social media provider to
understand their data collection, usage, and sharing practices.
• You can adjust your privacy settings directly on the social media platform to control what
information is shared.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We retain your information only as long as necessary to fulfill the purposes outlined in
this Privacy Policy, unless a longer retention period is required by law.
Retention Periods:
• We keep your personal information only as long as needed for the purposes described in
this Privacy Policy.
• If legal obligations (such as tax or accounting requirements) require a longer retention
period, we comply accordingly.
• We do not retain your personal information longer than the duration of your account with
us.
What Happens When We No Longer Need Your Information?
• If we no longer have a legitimate business reason to process your information, we will:
Delete or anonymize it.
If deletion is not possible (e.g., due to backup archives), we will securely store and
isolate your information from further processing until deletion is feasible.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You can review, change, or terminate your account at any time, depending on your
location’s privacy laws.
Withdrawing Your Consent
• If we process your personal information based on your consent, you can withdraw it at any
time by contacting us.
• Withdrawal does not affect the lawfulness of processing conducted before the withdrawal.
• In cases where legal grounds other than consent apply, we may still process your data as
permitted by law.
Opting Out of Marketing Communications
• You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails
or by contacting us.
• Even after unsubscribing, we may still send service-related messages (e.g., account
notifications, support responses).
Managing Your Account Information
You can review or update your account details by:
• Logging into your account settings and making changes.
• Requesting account deletion, after which we will deactivate or remove your account from
active databases.
Note: Some data may be retained to prevent fraud, resolve issues, support investigations, enforce
legal terms, or comply with laws.
Cookies and Tracking Preferences
• Most browsers accept cookies by default, but you can modify your browser settings to
remove or reject cookies.
• Disabling cookies may affect certain website features or services.
For privacy-related inquiries, contact us at: support@flashpetrol.am.
CONTROLS FOR DO-NOT-TRACK FEATURES
In Short: We currently do not respond to Do-Not-Track (DNT) signals from browsers or mobile
devices.
Why?
• Many web browsers, mobile operating systems, and apps offer a DNT feature to signal
your preference not to be tracked.
• However, there is no uniform industry standard for recognizing or implementing DNT
signals.
What Happens If a Standard Is Adopted?
• If a recognized industry standard for online tracking is established and we are required
to comply, we will update this Privacy Policy accordingly.
DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this Privacy Policy as needed to comply with relevant laws.
How Will You Know About Updates?
• We may revise this Privacy Policy periodically, with changes reflected by an updated
“Revised” date at the top.
• If there are material changes, we may notify you by:
Posting a prominent notice on our Services.
Sending you a direct notification.
Stay Informed
We encourage you to review this Privacy Policy frequently to stay updated on how we protect
your personal information.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions or comments about this Privacy Policy, you can reach us via:
Email: support@flashpetrol.am
Mailing Address:
FLASH LLC
RA, Yerevan, Y. Koghbatsi 30
Phone: 85-75
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Your Rights:
Depending on the laws of your country, you may have the right to:
• Access the personal information we collect about you.
• Review details about how we process your data.
• Correct any inaccuracies in your personal information.
• Delete your personal information.
• Withdraw consent to our processing of your personal data (where applicable).
Important Considerations:
• These rights may be subject to limitations based on applicable laws.
• Some requests may be restricted due to legal, security, or contractual obligations.
To exercise these rights, please contact us using the details provided in “How Can You Contact
Us About This Policy?”